Job Title: Enterprise Monitoring Observability LeadJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: SecretEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Local* * *The Opportunity: CACI is seeking a Senior Enterprise Monitoring Observability Lead for the Global Mission Operations Support GMOS contract, supporting the Department of State. This role offers a unique opportunity to enhance national security through advanced IT solutions. You will collaborate with experienced professionals in an innovative environment, guiding a high-performing team to deliver excellence. The GMOS contract aims to provide world-class IT support by modernizing and maintaining applications and infrastructure using an integrated IT Service Management approach. Join us to make a meaningful impact on a program of national importance.Responsibilities: Lead the operations, maintenance, and continuous enhancement of the Department's enterprise monitoring solution across 350+ global facilities, ensuring comprehensive visibility and reliabilityDirect the design, implementation, and maintenance of enterprise monitoring capabilities, providing program-level dashboard views and executive reporting for senior management decision-makingLead monitoring of infrastructure system availability, coordinating with DT ENMOC to proactively identify, track, and resolve issues impacting 40,000+ end users across the global enterpriseCollect, analyze, and report comprehensive performance and availability metrics across the CA IT environment, aligning with CA mission objectives and security posture requirementsDevelop and maintain a comprehensive Capacity Management Plan outlining strategic initiatives to enhance system performance and meet evolving business needs while addressing financial impactsContinuously assess monitoring capabilities and recommend enhancements to address emerging technologies, evolving infrastructure
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