Date Posted: 09/15/2026Req ID: 50183Faculty/Division: UofT MississaugaDepartment: UTM: Ofc of the RegistrarCampus: University of Toronto Mississauga UTMPosition Number: 00037983 Existing Vacancy: Yes Description: About us: The university’s second largest division, U of T Mississauga has 17 academic departments and offers 156 programs in 92 areas of study. Home to approximately 16,500 students and over 1,000 faculty and staff, the campus houses the Mississauga Academy of Medicine, Centre for Medicinal Chemistry and Institute for Management and Innovation. With its distinctive interdisciplinary programs such as forensic sciences and biomedical communications, U of T Mississauga offers a broad array of continuing education programs and professional masters programs. Established in 1967, the campus features award-winning architecture, robust community partnerships and a dynamic student environment set amongst 225 acres along the Credit River in Mississauga. Your opportunity: The Office of the Registrar at U of T Mississauga delivers registrarial services to support U of T Mississauga's academic goals and U of T priorities in the areas of student information, interpretation of policies, and innovation of registrarial interactions. Our core mission is effective and sustainable strategic enrolment management: student recruitment, retention, success and graduation. Operating in a culture of cooperation and collaboration, we achieve our goals and objectives based on values of student-focused solutions, integrity of academic records and continuous innovative improvements.Reporting to the Assistant Registrar, Front-Line Services, the Registrarial Services Representative is the first point of contact in the Office of the Registrar and provides proactive, customer-friendly, quality service in a complex environment reflecting a diverse population. Having a thorough knowledge of U of T and U of T Mississauga rules and regulations, the Representative interprets academic guidelines and procedures, and provides guidance and information on undergraduate university regulations, policies and practices to undergraduate students, staff, faculty and visitors.The Registrarial Services Representative is responsible for assisting undergraduate students with registration and enrolment processes; investigates and resolves student registration, enrolment and fee issues that arise, recommends and implements solutions or alternative approaches to solving problems, and introduces new policies and procedures. Working in a team environment, the Representative reviews all incoming requests and documents for completeness, accuracy, and that requirements are met, informing applicants about format, content and deadlines.The Registrarial Services Representative assesses student needs, referring to academic and financial advising by scheduling appropriate appointments or recommending group or other informational sessions. The Representative participates in team and department meetings
