Senior Telecom Data Architect BSSOSS amp Customer DataRole OverviewWe are seeking an experienced Senior Telecom Data Architect to lead the design and delivery of complex telco data models across BSS OSS customer product service and usage domainsThe ideal candidate will have strong handson experience with telecommunications data architecture and modelling including TM Forum SID eTOM 3GPP chargingCDR structures BSSOSS data identity resolution and customer data platformsThis role will own the telco data model from sourcesystem discovery through to canonical entities data mappings identity rules and detailed implementation specifications The successful candidate will also work directly with client stakeholders to understand business requirements and translate them into practical implementable data solutionsKey ResponsibilitiesOwn and define the endtoend telco data model covering source systems canonical entities relationships attributes and business definitionsLead data discovery and requirements workshops with client stakeholders across business and technology teamsMap data from BSS and OSS source systems into a canonical data modelDefine clear relationships between Party Customer Account Subscriber Service Product and Resource entities including complex B2B household and familyplan scenariosDesign and document identity resolution rules particularly around MSISDN customer subscriber SIM and account relationshipsAddress telecomspecific identity scenarios including number portability SIM swaps and number recyclingWork with telecom usage and charging data including CDRsxDRs mediation rating charging and billing structuresDevelop detailed data mapping specifications transformation rules data definitions and implementationready documentationCollaborate with data engineering architecture product BSSOSS and business teams to ensure the data model can be implemented effectivelySupport the design and implementation of Customer Data Platforms CDP Single Customer View SCV and customer 360 solutionsEnsure data architecture aligns with relevant telecom standards and enterprise data governance requirementsRequired Experience amp Skills7 years of professional experience in data architecture data modelling or data engineering within the telecommunications industryProven handson experience with telecom data models and BSSOSS environmentsStrong working knowledge of TM Forum SID and eTOMPractical understanding of 3GPP charging and CDRxDR structuresStrong understanding of telecom BSSOSS domains includingProduct CatalogOrder ManagementMediationRating amp ChargingBillingCollectionsInventoryDeep understanding of telecom customer and service entities including Party Customer Account Subscriber Service Product and ResourceHandson experience with identity resolution and customer matching including MSISDNbased identity scenariosStrong SQL and data mapping skillsExperience designing canonical data models and translating sourcesystem structures into businessready data modelsAbility to produce detailed implementationready specifications rather than highlevel conceptual documentation onlyStrong stakeholder management and communication skills with experience facilitating requirements and data discovery workshopsPreferred ExperienceExperience delivering a Customer Data Platform Customer 360 or Single Customer View solutionExperience with consent management and data governance frameworksExperience working directly with telecom clients and leading crossfunctional data discovery workshopsExperience integrating data across multiple BSS OSS CRM billing charging and networkrelated systemsExperience working in largescale or multicountry telecommunications environmentsEducationBachelors or Masters degree in Computer Science Information Systems Data Engineering Telecommunications or a related field is preferred
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