Guest Experience Expert

Marriott International — Miami Beach, FL, United States

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n POSITION SUMMARY n n Our jobs arent just about giving guests a smooth checkin and checkout Instead we want to build and experience that is memorable and unique Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay They are empowered to move about their space and do what needs to be done Whether processing operational needs addressing guest requests completing reports or sharing the highlights of the local area the Guest Experience Expert makes transactions feel like part of the experiencen n No matter what position you are in there are a few things that are critical to success creating a safe work place following company policies and procedures maintaining confidentiality protecting company assets upholding quality standards and ensuring your uniform personal appearance and communications are professional Guest Experience Experts will be on their feet and moving around stand sit or walk for an extended time and taking a handson approach to work move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance Doing all these things well and other reasonable job duties as requested is critical for Guest Experience Experts to get it right for our guests and our business each and every timen n PREFERRED QUALIFICATIONSn Education High school diploma or GED equivalentn Related Work Experience No related work experiencen Supervisory Experience No supervisory experiencen License or Certification Nonen n nnn n At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebratedOur greatest strength lies in the rich blend of culture talent and experiences of our associates We are committed to nondiscrimination on any protected basis including disability veteran status or other basis protected by applicable law




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