Director of Loss Prevention

n JOB SUMMARY n n Manages securityloss prevention operations on a daily basis Areas of responsibilities include protection of property assets employees guests and property accident and fire prevention and response Ensures that all areas of the property are safe and secure Maintains logs certifications and documents required by law and Standard Operating Procedures Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the departmentn n CANDIDATE PROFILE n n Education and Experience n High school diploma or GED 4 years experience in the securityloss prevention or related professional arean ORn 2year degree from an accredited university in Criminal Justice or related major 2 years experience in the securityloss prevention or related professional arean n CORE WORK ACTIVITIES n n Managing SecurityLoss Prevention Operations n Assists in the development and implementation of emergency proceduresn Conducts investigation of all losses of property assets and refers to proper management for dispositionn Deploys security staff to effectively monitor and protect property assetsn Comply with all Corporate Loss Prevention safety and security management guidelines and proceduresn Conduct periodic patrols of entire property and parking areasn Recognize success across areas of responsibilityn Handles complaints settling disputes and resolving grievances and conflicts or otherwise negotiating with othersn Identifies and makes recommendations for minimizing physical hazards and unsafe work practicesn Implements action plans to monitor and control riskn Maintains required reports and documentation regarding patrols of property and parking areasn Provides means for obtaining necessary medical attention on a timely basisn n Leading SecurityLoss Prevention Teams n Attends pre and postconvention and weekly forecast meetings to understand group needs and gather critical information to communicate to Loss Prevention officersn Celebrates successes by publicly recognizing the contributions of team membersn Communicates the importance of safety procedures detailing procedure codes ensuring employee understanding of safety codes monitoring processes and procedures related to safetyn Encourages and builds mutual trust respect and cooperation among team membersn Identifies the developmental needs of others and coaching mentoring or otherwise helping others to improve their knowledge or skillsn Provides guidance and direction to subordinates including setting performance standards and monitoring performancen Provides personal assistance medical attention emotional support or other personal care to others such as coworkers customers or patientsn Serves as a role model to demonstrate appropriate behaviorsn Solicits employee feedback utilizes an




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