Location: Barcelona, Spain or London, UKLanguage: Must be business fluent in English + any of the following languages: Spanish, Italian, French, German, Dutch, Swedish, Norwegian, Danish, Finnish, Arabic About the role:The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client’s business priorities, breakdown challenges, and identify the most effective ways to support the client in making the right decisions for their business. They are responsible for onboarding clients, proving the concept of Gartner services, and stimulating client engagement of products that are used by large client teams. What you will do:Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions across various business functions ensuring they are successful in the utilization of their Gartner subscription, resulting in customer satisfaction, retention, and growthIntroduce Gartner services and capabilities to new clients and communicate value to decision makersFacilitate client calls, understand client priorities, and recommend a program of action that drives high value and return of investment on their Gartner membershipCollaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clientsConduct regular reviews of client book of business looking into performance and key client engagement metrics What you will need:Must be fluent in English and one additional language listed aboveBachelor’s / Masters degree preferred, with a graduation date of 2026 or 2027Prior experience in a client-facing role or internship preferredProven track record of success fueled by a passion for delighting clientsStrong communication, collaboration, prioritization, critical thinking, and influencing skills What you will get:Collabora
