Position Summary...What you'll do...Leads the rollout of new tools, technologies, and processes to improve club efficiency and member experience. Coordinates onboarding efforts to ensure new associates adapt to club operations, culture, and expectations within their first 30, 60, 90, and 180 days. Facilitates orientation sessions aligned with Sam’s Club values and operational goals. Oversees the completion of I-9 documentation and ensures compliance with onboarding protocols.Reinforces training through daily routines and promotes continuous learning and operational consistency. Maintains deep expertise in club roles, job functions, compliance protocols, and safety standards. Provides guidance and support to associates on systems, safety practices, and operational procedures. Fosters a collaborative, people-first environment that drives associate engagement and retention.Champions change initiatives and collaborates across departments to drive adoption and engagement. Acts as a connector within the club, cultivating relationships and building trust across teams. Supports efforts to lower turnover and promote career growth through consistent coaching and mentorship.Foster a collaborative, people-first environment that drives associate engagement and retention. Support efforts to lower turnover and promote career growth through consistent coaching and mentorship. Cultivate relationships and build trust across teams to strengthen club culture and community.Ensure club operations align with Sam’s Club strategic goals and values. Monitor and support compliance with safety standards and operational protocols. Promote consistency in execution across departments to enhance member and associate experiences.Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achi
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