Overview
Microsoft Customer and Partner Solutions Core MCAPS Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market.
The WW Commercial Planning & Landing team, within Planning, Landing, and Execution PLE, as part of the Customer and Commercial Success C&CS organization, advances Microsoft’s growth and revenue ambitions through strategic planning, capability and community development, and AI-powered innovation.
As the Talent Development Lead you will lead high-impact growth initiatives, such as a Talent Development Framework to provide an evidence-based way to coach behaviors that drives change and customer connection in this increasingly competitive market. The role is responsible for executing and maintaining a scalable tool with multi-level views to enable individual sellers or teams’ capabilities, strengths and gaps.
Candidates who live within 50 miles of Microsoft's Redmond campus will be required to work in the office 3 days per week.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Develop, guide, and manage the execution of talent management programs by identifying organizational talent needs, securing resources, communicating with stakeholders, and prioritizing work.
- Drive programs by leveraging data to inform capability modeling and to address skilling gaps.
- Execute and maintain a scalable tool with multi-level views to enable individual sellers or teams’ capabilities, strengths and gaps.
- Build trust and buy-in by connecting talent development outcomes directly to Seller, Manager/Leader and customer impact.
- Assist in building plans to integrate the Microsoft cultural attributes e.g., diversity, inclusion, leadership principles, and other talent, learning, and organizational development frameworks into talent practices.
- Elevate field insights and success stories to inform strategy, inspire sellers, and reinforce what “great” looks like at scale.
- Manage Talent Management initiatives by interpreting business needs and leveraging best practices. Integrate solutions
