Be You. Be Bold. Choose Duke. BUS DRIVER Be You. At Duke, we celebrate individuality and the unique perspectives that each member of our community brings. As a Bus Driver, you will play a vital role in ensuring safe, reliable, and customer-focused transportation services for students, faculty, staff, patients, and visitors across the Duke community. Your commitment to safety, professionalism, and exceptional service helps connect people to the places they need to be while contributing to a welcoming and inclusive campus environment. Be Bold. Join a transportation team that is dedicated to operational excellence, safety, and outstanding customer service. In this role, you will operate transit vehicles while making a direct impact on the daily experience of thousands of riders. What You'll Do: Safely operate buses and transit vehicles on assigned routes while adhering to scheduled service times. Transport students, employees, patients, visitors, and other passengers in a courteous and professional manner. Follow all state and federal traffic laws, transit regulations, and Duke University transportation policies and procedures. Complete required documentation, including manifests, vehicle inspections, accident reports, and operational records. Conduct pre-trip and post-trip vehicle inspections to ensure safe and reliable vehicle operation. Communicate effectively with dispatch personnel using two-way radio systems regarding route updates, emergencies, incidents, and service needs. Assist passengers with boarding, exiting, and other transportation-related needs while ensuring a comfortable and safe ride experience. Maintain familiarity with assigned routes, transfer points, service areas, roadway conditions, and system safety features. Respond appropriately to changing traffic conditions, service interruptions, emergencies, and operational challenges. Attend and successfully complete required training programs and ongoing professional development activities. Exercise sound judgment when following dispatch instructions and managing passenger transportation needs. Prepare detailed reports concerning accidents, incidents, vehicle breakdowns, and mechanical concerns as required. Work flexible schedules, including evenings, nights, weekends, and holidays, based on operational requirements. Perform additional duties and responsibilities as assigned to support Transportation Services operations. What You'll Bring: Strong commitment to safety and customer service excellence. Ability to operate large passenger vehicles safely and efficiently. Knowledge of traffic laws, transit operations, and transportation safety procedures. Excellent communication and interpersonal skills. Ability to remain calm and professional in emergency and high-pressure situations. Sound decision-making and problem-solving abilities. Ability to work independently while collaborating effectively with dispatchers and team members. Ability to accurately complete reports, forms, and opera
