When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.Provide support to the practice in the functional areas of clerical, clinical and business under the direct supervision of a Nurse, Nurse Practitioner, Physician Assistant or Physician.Job Description:$2,500 sign-on bonus available for eligible hires. Bonus amounts for positions under 40 hours per week will be prorated. Per diem roles are not eligible.Key Responsibilities:Perform clinical duties, including pre-visit preparation, obtaining vital signs, medication reconciliation, and assisting providers with examinations and procedures.Clean, prepare, and process instruments for sterilization and ensure exam rooms are stocked and ready for patient care.Respond to patient phone calls and portal messages in accordance with established workflows and messaging protocols.Utilize standing orders and protocols to complete pre-visit work, close gaps in care, administer vaccines, and process prescription refills.Schedule diagnostic testing, pre-admission appointments, and provide follow-up communication with patients as needed.Support front-office operations, including patient check-in/check-out, scheduling, answering phones, managing records, and collecting copays and patient balances.Maintain accurate patient records and ensure compliance with patient confidentiality, safety, infection control, and quality standards.Participate in daily huddles and collaborate with providers and care team members to support effective communication and patient care.Perform medical scribing duties when applicable, including documenting patient encounters, ordering labs, processing referrals, and preparing prescriptions as directed by the provider.Monitor and support care team quality metrics and performance improvement initiatives.Deliver exceptional customer service while contributing to a positive and efficient patient experience.Qualifications:High school graduate or equiv
