When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.Contributes to the Hospital’s mission by providing clerical support to the patient care units, keeping the patient care team informed by maintaining accurate and timely electronic medical records and acting as the unit coordinator as it pertains to non-clinical issues. This busy administrative support position will have an impact on patient care and patient and family member satisfaction by fielding requests and information to the patient care team and family members, providing the administrative support to ensure expedient patient throughput and acting as a central resource of the patient medical record.Job Description:QUALIFICATIONSEducation Required: High School Diploma or equivalentExperience Preferred: At least one year of previous work experience in an administrative support role.JOB FUNCTIONS As part of the Security team, this position performs the following functions, often simultaneously: Provides the administrative support for the unit and staff so the patient care team can concentrate on providing superior patient care.Answers the phone for the unit, answering questions, directing calls to other team members and /or taking messages and expediently passing on information.Greets patients, visitors, volunteers, clergy and interdisciplinary staff members. Answers questions, signs forms and/or directs the individual or question as appropriate to ensure efficient unit flow and patient/family member satisfaction.Processes physician and other orders utilizing the electronic medical record and manual orders. Monitors orders throughout shift and notifies nursing staff promptly of stat and other pertinent issues. Questions unclear orders and seeks clarification from the nursing and medical staff.Receives admittance information. Communicates expediently to the nursing staff to start the patient placement process and ensures the room is
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