About UsVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.Job DescriptionOverview:The CEMEA Central & Eastern Europe, Middle East and Africa Digital Sales team is responsible for implementing a new remote sales coverage model to work with our mid-market clients through digital channels. The team will use AI and automation, digital marketing and analytics to help clients achieve their business objectives and enabling Visa to accelerate growth.The DSR Manager will be responsible for the following duties:Leads a team of sales professionals responsible for a portfolio of clients based across several countriesManages regular training and development sessions to upskill DSRs on digital selling, product knowledge, and customer engagement.Analyzes performance data to identify patterns, trends, and areas of opportunity, optimizing team effectiveness.Acts as a liaison between DSRs and other departments, ensuring a unified approach to driving revenue and customer satisfaction. Coordinates joint go-to-market efforts, using insights from cross-functional stakeholders to refine territory strategies.Proficient in using reporting tools and features e.g., MSD, PowerBI, Tableau to create actionable insights and drive continuous improvement.Acts as a change agent, ensuring the team remains flexible and aligned with new strategies and tools. Introduces new processes, tools, or initiatives smoothly, minimizing disruption and maximizing adoption.Reviews and refine
