Senior IT Business Systems Analyst - Computing Services

This position will work closely with business partners, colleagues, and cross-functional teams to understand business processes, workflows, and their relationships to current and future software solutions, with an emphasis on continuous improvement. The role will elicit, document, and validate business requirements; develop system and solution documentation; and collaborate with team members to implement and manage software solutions. The individual will also lead testing and validation activities and use data analysis, querying, and reporting tools to troubleshoot issues, validate solutions, and support business decision-making.Your core responsibilities will include: Elicit, analyze, and document complex business and system requirements, facilitating discussions with diverse stakeholders and translating business needs into epics, features, user stories, and acceptance criteria. Maintain requirements traceability throughout the software development lifecycle.Analyze business processes and design system solutions that improve operational effectiveness and align with application, data, integration, and enterprise standards; document solutions, processes, and decisions.Perform technical analysis and validation of application solutions, including data and integration analysis, technical testing, troubleshooting, and coordination with developers, vendors, and technical teams.Develop and lead system and functional testing, including test planning and scripts, test execution, tester coordination, defect triage, results documentation, and business signoff.Develop SQL queries, reports, and data analyses to support system validation, troubleshooting, operational needs, and business decision-making.Manage intake and analysis of application requests across the systems portfolio, including clarifying needs, assessing priorities and dependencies, estimating level of effort, and supporting work planning.Develop and maintain functional knowledge of research administration business




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