Lead Technical Program Manager - GenAI Platform

Visa — US - Foster City, CA

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About UsVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.Job DescriptionVisa is hiring an experienced Technical Program Manager to help build, operate, and evolve Visa’s GenAI Platform, which provides centralized AI model inferencing capabilities for teams and applications across Visa.The GenAI Platform enables enterprise use of generative AI across multiple models and hosting environments, including on-premises infrastructure and third-party providers. The platform must operate globally at scale while meeting the performance, privacy, operational, and compliance requirements of a global financial services company.The TPM will work closely with product management, engineering, architecture, infrastructure, privacy and compliance stakeholders, third-party hosting and model providers, and teams across Visa to define platform capabilities, drive complex technical programs, and manage the lifecycle of AI models offered through the platform. The role will also help advance how Visa uses AI through capabilities such as intelligent model routing, performance optimization, and more efficient use of models and tokens.Key Responsibilities:GenAI platform development: Drive major initiatives to build and evolve Visa’s centralized inference platform. Work across engineering, architecture, infrastructure, and platform consumers to translate platform needs into clear, executable programs.Global scale and performance: Drive programs to scale the platform for gl




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