Overview
Join the Intelligent Conversation and Communications Cloud IC3, the platform powering Microsoft Teams, Microsoft 365 Copilot, and next-generation AI experiences for millions of users worldwide. We are building the infrastructure that transforms real-time conversations, meetings, voice, video, and collaboration signals into intelligent, actionable experiences.
As a Software Engineer II, you’ll design, build, and operate large-scale distributed systems that enable AI-powered voice agents, multimodal intelligence, and agentic experiences across Microsoft products. This is an opportunity to work at the intersection of cloud-scale services, AI, real-time communications, and Copilot innovation while helping shape the future of intelligent collaboration.
This position is based in Redmond, Washington and requires the employee to be in the office a minimum of 3 days per week.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Design, build, and operate highly scalable distributed services powering AI-driven communications and collaboration experiences.
- Develop next-generation platforms that extract insights and semantic understanding from voice, video, screen sharing, and meeting interactions.
- Collaborate with product managers, data scientists, designers, and partner engineering teams to deliver innovative customer-focused solutions.
- Contribute to system architecture and technical design with a focus on scalability, reliability, security, and performance.
- Leverage modern AI technologies, agentic workflows, and cloud services to create intelligent enterprise experiences.
- Improve service health through observability, automation, incident response, and operational excellence.
- Participate in design and code reviews and contribute to a culture of engineering excellence, innovation, and continuous learning.
- Take ownership of features and components from design and implementation through production deployment, operations, and customer impact.
Qualifications
Required Qualifications:- Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python- OR equivalent experience.
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two y
