Position Summary...The Coach is responsible for leading and developing associates, driving business and operational performance, and delivering a positive customer experience. This role oversees day-to-day operations, establishes clear expectations, develops talent, and promotes accountability, collaboration, and continuous improvement. The Coach partners with associates, leaders, and key stakeholders to execute business priorities, achieve performance goals, and ensure compliance with company policies, procedures, safety standards, and expectations. Through effective leadership, communication, and decision-making, the Coach creates an inclusive, high-performing environment where associates are empowered to succeed and customers remain at the center of the business.What you'll do...Leadership & Team Development Leads high-performing teams by hiring, training, mentoring, assigning responsibilities, setting clear expectations, providing performance feedback, recognizing achievements, and developing future leaders.Builds a culture of accountability, collaboration, and belonging where associates are empowered to perform at their best.Develops talent and succession plans by identifying growth opportunities, supporting career development, and preparing associates for advancement.Drives associate engagement and performance by communicating business priorities, reinforcing operational standards, and promoting continuous learning.Provides ongoing coaching, guidance, and support to associates while addressing performance and development opportunities.
Business & Operational Performance Drives business performance by reviewing results, identifying trends and opportunities, and implementing action plans to achieve operational and financial goals.Supports budgeting, forecasting, expense management, and other business activities appropriate to the assigned area of responsibility.Monitors key performance indicators and operational standards to identify opportunities to
