DescriptionPosition Referrals amp Bussiness SpecialistWorking Hours US Hours 9am5pm ESTSalary R 30500 R33000About the RoleWe are looking for an experienced confident and highly personable Referral amp Business Development Specialist to build and grow a strong network of referral partners within the ABA and broader healthcare ecosystemThis is not an administrative referral coordination role It is a relationshipdriven business development position focused on identifying developing and maintaining referral networks that connect families requiring ABA services with the appropriate care and therapy resourcesThe successful candidate will be comfortable proactively reaching out to doctors specialists healthcare providers community organisations and other potential referral partners You will build trusted professional relationships generate referral opportunities follow up consistently and ultimately contribute to the growth of the organisationWe are looking for someone who enjoys connecting with people is confident picking up the phone communicates exceptionally well and understands that strong relationships require consistent followthroughRequirementsKey ResponsibilitiesReferral Network DevelopmentIdentify and develop relationships with doctors specialists healthcare providers therapists community organisations and other relevant referral sourcesProactively reach out to potential referral partners telephonically via email and through other appropriate channelsBuild a sustainable network of referral partners who may encounter families requiring ABA servicesEducate referral partners on the organisations services referral process and how families can access supportMaintain regular communication with existing referral partners to strengthen relationships and encourage ongoing referralsIdentify new opportunities partnerships and networks that could generate qualified referralsBusiness Development amp Relationship ManagementOwn the referral development process from initial outreach through to relationship development and ongoing engagementBuild credible professional relationships with doctors specialists and other healthcare professionalsConduct outreach calls followups and relationshipbuilding conversations confidently and professionallyUnderstand the needs of different referral partners and adapt communication accordinglyRepresent the organisation professionally and build trust within the healthcare and community networkConsistently follow up on opportunities rather than waiting for referrals to come inLead amp Referral ManagementTrack incoming referrals and leads accuratelyFollow up consistently to ensure opportunities do not fall through the cracksCoordinate internally to help families move through the appropriate process and access the services they requireMaintain accurate records of outreach conversations referral sources followups and outcomesManage multiple relationships and opportunities simultaneously while maintaining a high level of organisationReporting amp PerformanceThis is a resultsdriven role and the successful candidate must be comfortable working with measurable targets and reporting on performanceYou will be expected to track and report on metrics such asOutreach activity and calls completedNew referral relationships establishedActive referral partnersReferrals generatedReferraltoclient conversionFollowup activityPipeline developmentGrowth of referral sources and networksWhat We Are Looking ForIdeally 5 years of experience in business development referral development sales account management relationship management or a similar commercially focused roleA demonstrated track record of achieving measurable resultsCandidates should be able to provide tangible examples of previous performance including targets growth revenue referrals lead generation conversion rates or other relevant metricsExcellent verbal communication skills with the confidence to speak to doctors specialists senior professionals families and other stakeholdersStrong written communication skillsConfident and comfortable with proactive telephone outreach and relationship buildingHighly personable with the ability to establish rapport quicklyStrong sales and business development instincts without relying on an overly aggressive sales approachExcellent followup skills and the discipline to maintain relationships over timeStrong administrative and organisational abilityComfortable tracking activity maintaining accurate records and reporting on performanceAble to work independently take ownership and proactively identify opportunitiesHighly AdvantageousPrevious experience within healthcare behavioural health ABA therapy services medical services or a related environmentExperience developing physician specialist or healthcare referral networksExisting understanding of the ABA ecosystem and the journey families go through when seeking servicesExperience working with CRM lead management or referral tracking systemsHealthcare or ABA experien
Visit
Careersaas to find millions of new and unfilled roles, including thousands of remote and hybrid positions.
