When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.The Administrative Assistant will support the Pulmonary and Critical Care Department at Lahey Clinic in Burlington, MA. This is a fully onsite position, Monday through Friday, 8:30-5:00pm, with the opportunity for hybrid work following successful training.Job Description:Provides administrative support for the department. Involves extensive interaction with diverse populations, including the public, visitors, patients and families, and providers.Essential Responsibilities including but not limited to: Answers and screens telephone calls. Takes accurate messages or directs call to appropriate person. Greets and directs patients/families, visitors and staff. Responds to requests in a timely manner and provides clear and accurate information within scope of knowledge and authority. Types and prepares correspondence and documents according to quality standards. Proofreads and edits materials for grammar, punctuation and spelling. Drafts routine correspondence. Compiles and distributes reports and other information as needed.Schedules appointments and meetings and maintains calendars and schedules for assigned staff. Assists in preparation for conferences, seminars and other department sponsored programs or events. Receives, records and prepares related materials and performs other related duties as assigned. Provides positive and effective customer service that supports the operations of the department and medical center. Prepares, routes and tracks routine administrative forms and documents. Routes materials for required authorizations and monitors receipt by final destination. Communicates with other hospital departments to resolve delays, problems and errors. Performs routine clerical duties, such as opening and sorting mail, delivering and retrieving records and materials, photocopying, sorting, collating and distributing documents. Organizes
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