Overview
The Sales Enablement & Operations SE&O team plays an essential role in translating Microsoft’s Commercial Strategy to a local execution plan and driving operational excellence to achieve the greatest results possible. Our team drives cross-Region, cross-Area and cross-Subsidiary insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact at scale.
As part of the planned organizational changes in SE&O, in FY27, we will be centralizing all the Sales Operations activities and supporting OUs at regional level across EMEA. EMEA Business & Sales Operations BSO Team is lined up under EMEA SE&O organization where we are at the heart of the region and serving as trusted advisors by bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact on a scale.
Field Sales Operations Manager role will be playing a key role to land all the key sales operations process at OU level including on-time, on-strategy delivery of segmentation, territory planning, blueprint, employe data management, quota and revenue operations and supporting the sales ops transformation journey in partnership with the wider EMEA BSO Team.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
You will advocate modernizing Sales Operations by driving adoption of the Global Sales Operations Center GSOC services and promoting its adoption and utilization throughout the organization. Lead standardization of processes and adoption of tools to enhance sales productivity and accelerate transformation.
You will land and manage the future-year Segmentation, ensuring alignment to Microsoft strategy. Provide recommendations to translate strategy and drive alignment with leaders on Segmentation decisions. Collaborate with Microsoft teams to align and refine planning and execution steps. Monitor risk and opportunities throughout the planning process to develop optimal recommendations. Leverage outsources Global Sales Operations Center GSOC services and resolve escalations.
You will land the future-year Territory Planning process that drives industry alignment to reduce orchestration. Provide recommendations to maximize territory coverage aligned with Microsoft strategy. Orchestrate process to drive alignment with leaders on employee data and Territory decisions and ensure alignment to Microsoft guidance and timelines. Leverage outsources Global Sales Operations Center GSOC services and resolve escalations.
You will land quota and non-financial metrics distributio
