Ethos Veterinary Health is a network of hospitals providing specialty and emergency care for pets Our ethos is simple to provide the most advanced innovative and compassionate veterinary care possible It is the foundation of our organization and it continues to drive us forward in our mission to define the future of veterinary medicine Thanks for visiting our Job Board Please review our open positions and apply to the positions that match your qualifications Customer Service Representative Ozaukee WI Part Time PT Client Care 1st Entry Level Share Customer Service RepresentativeLocation Ozaukee WI160Schedule Part Time 1st Shift Start Time Will Fluctuate Based On Hospital Needs 9am1pm Some Weekends Holidays Will Be Required160Compensation16017hr Commensurate With Experience At WVRC Ozaukee you8217ll be one of the first people clients turn to when their pets need emergency care As part of our 247 team you8217ll welcome families answer questions coordinate with clinical teammates and help clients feel supported during stressful moments You8217ll work alongside experienced colleagues who value compassion clear communication and helping one another grow If you enjoy customer service thrive in a busy environment and want your work to make a difference for pets and their families you8217ll find a rewarding opportunity at WVRC Ozaukee Qualifications Excellent interpersonal skills and able to develop and maintain positive working relationships with others Have a fundamental knowledge of windows based computer programs Proven effective communication and the ability to multitask and prioritize Willing and able to provide exceptional customer service160 A motivated and dedicated individual who is self motivated to provide exceptional service Responsibilities Welcome our clients in a friendly helpful and compassionate manner Prepare and review documents and medical records accurately and completely Educate and advise clients regarding WVRC services and practices160 Process appointments emergencies and client requests while ensuring the highest quality of care and satisfaction for our clients at all times Process invoices and payments accurately Update and maintain clientpet records and files in accordance with hospital legal requirements Assist with other administrative duties such as scanning faxing emailing for example Support team to reach common goals Ability to recognize and seek guidance in all clientrelated cases where protocol does not apply PartTime Benefit
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