When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.The Administrative Assistant III position will support Hematology/Oncology Department at Beth Israel Deaconess Medical Center in Boston, MA. The incumbent will provide general administrative support to the team, including appointment scheduling responsibilities for the leukemia team. This is a fully onsite position, Monday through Friday, 8:30am-5pm.Job Description:Provides administrative support to physicians in their clinical, academic, research and leadership roles.Essential Responsibilities: Answers and screens telephone calls. Takes accurate messages or directs call to appropriate person. Greets and directs patients, families, visitors and staff. Responds to requests in a timely manner and provides clear, accurate information within scope of knowledge and authority.Updates patient demographic and insurance information as necessary and obtains specialist referrals for all patient appointments. Schedules patient appointments utilizing scheduling tools and resources. Coordinates and communicates ancillary appointments and procedures, working with other hospital staff as needed.Obtains patient information and materials as needed from referral sources. Prepares patient records for clinical activities and maintains patient records for physicians. Acts as liaison with other departments and external customers in a calm and supportive manner. Handles confidential information appropriately and explains policies and procedures when necessary.Maintains physician's administrative and clinical calendars. Types correspondence, manuscripts and documents that may require complex formatting. Composes routine correspondence. Transcribes letters and patient notes as needed for physicians and/or facilitates notes and letters in CCC system. Composes routine correspondence. Prepares and distributes materials for meetings and committees.Actively assists an
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