Overview
As a Commercial Executive within the Retail & Consumer Goods RCG Organization, you will play a strategic role in helping customers and Microsoft achieve successful business outcomes through innovative commercial solutions and deal strategy. Working closely with sales teams, business leaders, customer stakeholders, partners, and internal support organizations, you will shape and execute commercial strategies that accelerate cloud growth, drive revenue, and support long-term customer success.
In this role, you will serve as a trusted advisor on complex commercial engagements, leveraging a deep understanding of customer business objectives, investment priorities, and technology transformation goals to structure solutions that create value for both customers and Microsoft. You will collaborate across account teams to develop commercial plans, optimize deal execution, and ensure opportunities are aligned with customer priorities, budget considerations, and growth objectives.
You will provide leadership throughout the deal lifecycle by identifying risks, evaluating financial and contractual implications, and ensuring compliance with Microsoft policies, regulatory requirements, and commercial best practices. Through strategic analysis, business insight, and strong cross-functional collaboration, you will help drive successful negotiations, maximize customer investment, and support the adoption of Microsoft's cloud and AI-powered solutions.
Success in this role requires strong business acumen, commercial negotiation expertise, financial and contractual analysis skills, and the ability to influence stakeholders across complex enterprise environments. The ideal candidate is a strategic thinker who can balance customer needs, business objectives, and operational excellence while helping customers realize value through Microsoft's technology investments.
Responsibilities
Deep Proactive EngagementEnsures that customer, partner, support, and account teams deliver value during lifecycle management planning and that they are aligned with teams on customer/partner priorities, strategies, and budget to better structure deals that drive annuity and cloud growth. Initiates and develops challenger relationships with customers/partner to understand their priorities and strategies, and structures deals that drive value and contribute to Microsoft growth through attainment of revenue-based, share-based, and/or consumption-based quota with minimal guidance. Demonstrates empathy with high-level customers and partners. Grows share and adoption while simultaneously driving business value for customers. Proactively identifies and balances customer/partner and Microsoft needs when crafting value-based solutions. Represents customer and partner requirements in proposals. Translates requirements into proposals. Identifies issues and potential recommendations for internal stakeholders to help solve customer/partner issues. Leverages knowledge about customer/partner p
