Were looking for a Product Owner who will own the endtoend build from conversational discovery and purchase flows to the underlying data and recommendation architecture that powers personalized channelagnostic salesThis is a handson buildandship role reporting into the region working closely with internal and external development partners underwriting and country teamsThis role reports to Head of AI Retail amp Customer APACWhat the Role Does Own the product roadmap and backlog for the AIled retail sales channel Translate vision into user stories acceptance criteria and prioritized sprints working directly with internal and external development agencies Design and iterate the conversational purchase experience balancing conversion trust and regulatorycompliance requirements in insurance sales Define the data architecture and business logic behind datadriven addon and crosssell recommendations Ensure the channel is built on a channelagnostic architecture that can extend beyond web to WhatsApp app and partner channels Partner with underwriting pricing and compliance to make sure the AIdriven journey stays within risk and regulatory guardrails Define and track success metrics and use them to drive the product roadmap Act as the daytoday counterpart to the internal and external build partner managing scope timelines and quality Scope the path to regional rollout capturing whats reusable vs marketspecificWhat were looking for 68 years in product managementproduct ownership ideally with experience shipping consumerfacing digital products in insurance fintech or ecommerce Direct experience building or owning Digital andor AIpowered customer journeys not just familiarity with AI tools Strong grasp of agile delivery comfortable writing detailed specs and managing an external dev team not just running ceremonies Working knowledge of how insurance products and financial regulations Sharp instincts for conversionfocused UX and where friction genuinely matters vs where its a compliance nonnegotiable Comfortable operating with ambiguity this is a 0to1 build not an existing product with a mature backlog Excellent stakeholder management this role sits between strategy tech delivery core insurance operations and country teams Bilingual language capabilities Mandarin and English fluencyLocationHong Kong P1 Singapore P2 or Malaysia P2
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