When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.Location: 268 Trapelo Road, Belmont, MAThe Medical Secretary provides administrative and clerical support to ensure efficient operation of the primary care office. This position is responsible for patient reception, appointment scheduling, records management, and coordination of communication between patients, providers, and other healthcare entities. The Medical Secretary plays a key role in maintaining the organization, accuracy, and confidentiality of patient information while supporting the overall workflow of the clinical team.Job Description:Principal Duties and Responsibilities 1. Greet patients in person and over the phone in a courteous and professional manner2. Schedule, confirm, and manage patient appointments using electronic health records EHR systems3. Register new patients and update existing patient information4. Handle incoming calls, messages, and faxes, ensuring timely communication between patients and providers5. Process insurance information and verify eligibility6. Collect co-pays and process payments7. Maintain organized and confidential patient records8. Prepare and manage correspondence, reports, and medical documents9. Coordinate referrals to specialists and follow up on authorizations10. Support medical staff with administrative tasks as needed11. Maintain a clean and welcoming front desk and waiting areaOrganizational Responsibilities1. Follows hospital and department policies with special attention to safety, dress, attendance and punctuality, and display of ID badge. Subscribes to hospital’s mission statement, code of ethics, and standards of conduct. 2. Handles all work-related information in a confidential manner, as outlined in Confidentiality Policy. Recognizes and respects each patient’s right to p
