Specialist Client Services Manager

Visa — BR - São Paulo, Brazil

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About UsVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.Job DescriptionThe Technical Solutions Consultant serves as the primary technical advisor for clients leveraging Visa Clearing Services and Cybersource Acceptance Solutions. Acting as a trusted partner to clients and internal stakeholders, this role is responsible for guiding customers through the end-to-end acquiring payment lifecycle while ensuring successful solution delivery, operational excellence, and long-term service optimization. Combining implementation expertise, technical consulting, stakeholder coordination, and operational support, the Consultant works closely with clients, strategic service delivery partners, and cross-functional teams to support acquiring-related initiatives across transaction authorization, clearing, settlement, reconciliation, dispute processing, exception management, and operational incident resolution. The Consultant plays a key role throughout the customer lifecycle, supporting solution onboarding, implementation activities, production readiness, and ongoing operational performance. This includes translating business requirements into technical solutions, coordinating complex initiatives across multiple stakeholders, and ensuring customer requirements are accurately reflected in solution designs, technical documentation, and implementation plans. Working in partnership with Product, Operations, Technology, Risk, Finance, Network, Account Management, and




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