Director- Strategy & Ops for CMS Agentic Commerce

Visa — Block 2D, Altron Campus, 20 Woodlands Dr, Woodmead, Johannesburg, 2191, South Africa

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About UsVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.Job DescriptionVisa is seeking a Director, Product Strategy & Operations to help lead the growth and execution of Agentic Commerce within the Commercial & Money Movement Solutions organization.This is a highly visible leadership role responsible for helping define and operationalize Visa's commercial agentic commerce strategy. The Director will serve as a key thought partner to executive leadership and product leadership, driving strategic planning, cross-functional execution, operating rigor, ecosystem engagement, and product strategy across numerous initiatives.The successful candidate will operate at the intersection of product, operations, and commercialization. They will help shape investment priorities, influence roadmap decisions, drive enterprise alignment, and support execution of strategic initiatives from concept through deployment.The ideal candidate combines strategic thinking with operational excellence, thrives in ambiguity, and has experience scaling emerging businesses in highly matrixed environments.Key Responsibilities Strategic Leadership & Portfolio DirectionHelp define where Visa should play across the agentic value chain, including not just the moment of payment but also upstream and downstream in B2B and money movement workflows.Identify and evaluate new growth opportunities, adjacencies, and business models that can expand Visa's role in agent-enab




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