What You Can ExpectIn this role, you will work as a trusted embedded partner to Sales Segment leaders, helping shape how Zoom's sales organization operates and grows. You will bring analytical depth and strategic thinking to some of the most complex challenges in our go-to-market motion, from quota and territory planning to pipeline health and executive reporting. This is a role for someone who is equally comfortable designing a KPI framework and presenting findings to a leadership audience.This role is ideally based in Germany and fluent in German is required About the TeamOur Sales Operations team partners closely with Sales leadership, Finance, Marketing, and GTM Insights to keep Zoom's go-to-market engine running efficiently and intelligently. We are a cross-functional team that values precision, clear thinking, and a bias toward action. Our work directly influences how Zoom grows and how effectively our sales teams can do their best work.ResponsibilitiesEvaluate complex business problems, design and implement actionable recommendations, and track success metrics across your assigned sales segmentPartner with the Go-to-Market Insights team to quantify market opportunity and translate findings into recommendations on sales resource and quota planningDefine, manage, and deliver insights on key performance indicators KPIs across direct, indirect, SMB, and Enterprise selling segmentsDevelop expertise in Sales Segmentation definitions, Booking Policy, and Global Rules of Engagement, including supporting resolution of policy questions and assessing the impact of privacy and security considerations on the businessCo-lead executive analyses, strategies, and deliverables including QBRs and executive presentations; synthesize complex data into clear, concise recommendations for senior audiencesLeverage Zoom's sales technology stack to deliver regular reporting to sales leadership and executive stakeholders on activities, product performance, and pipeline healthLead cros
