Job Description Surge Staffing is seeking a Talent Advisor with high energy work ethic good attitude personality with a good phone voice This is a permanent fulltime internal position with Surge Staffing Considerations will be made immediately Entry Level Customer Service Sales No Experience Necessary PRIMARY FUNCTIONS amp RESPONSIBILITIES Deliver superb customer service to clients and temporary associates Must have at least 1 year of sales experience Perform resume searches refer to established candidate pool and other staffingjob board resources to fulfill client orders in a timely manner Recruit conduct interviews and followup with candidates and temporary associates Successfully and strategically match employee skill sets to customers hiring needs Assist in the development of business leads amp retention of current clientele Act as a professional and reliable liaison between temporary associates and clients Maximize billable hours to increase market share and branch profits Perform a variety of administrative tasks that support the overall mission of quality performance Conduct service calls to ensure quality customer service conduct outside sales calls to obtain new business partnerships and customers Present customers with additional Surge Staffing products and services Implement and manage detailed marketing programs for sales calls direct mail inoffice demonstrations and public relations for assigned branch Nurture strong business partnerships by providing exceptional customer service skills and implementing customer development amp retention strategies Recruit train and retain temporary associates coach and counsel temporary associates to ensure quality performance and job satisfaction Troubleshoot and resolve problems or complaints of temporary associates as well as customers and other personnel QUALIFICATIONS High school diploma required or equivalent work experienceeducation greatly preferred Must have sales experience at least 1 year Previous experience in a supervisory or leadership role a plus staffing industry experience strongly preferred Previous experience in sales human resources or a service industry recommended Proficiency in Microsoft Word Excel PowerPoint Outlook and Internet Ability to travel to various locations and customer sites as needed reliable transportation a must Ability to work effectively and efficiently independently as well as in a group setting Salesminded teamoriented and exceptionally calm under pressure EQUAL OPPORTUNITY EMPLOYER Surge is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion sex disability age sexual orientation national origin veteran status genetic information or any other status protected by law Surge is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities IND1 Job Type Fulltime
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