Job Title: Sales Engineer Technical SupportJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: NoneEmployee Type: RegularPercentage of Travel Required: Up to 50%Type of Travel: Continental US* * *The Opportunity:The Sales Engineer will support all sales activities by providing technical expertise throughout customer engagements. This role includes integration support, training, product sustainment tasks, and close collaboration with internal and external stakeholders to ensure successful deployments and high customer satisfaction.“This role Does NOT include a Sales Commissions Plan.”Responsibilities:Support Account Executives and Account Managers in all technical aspects of customer engagements.Provide technical support for new platform integrations and participate in pre-sale technical discussions.Deliver technical documentation and remote integration assistance as required.Conduct product training for customers in both pre and post-sale phases.Travel regularly to customer sites to support bailments, demos, and new product deliveries.Serve as a subject matter expert on gimbal operation and performance expectations.Assist with product sustainment activities, including firmware updates and new feature rollouts.Support trade shows, industry events, and field exercises.Collaborate with Field Service Representatives to troubleshoot issues, address performance concerns, and process RMAs.Capture customer feedback on limitations, capability gaps, and new requirements to inform engineering design efforts.Qualifications:Required: 2+ years of technical or engineering experience with hardware integration on autonomous or unmanned platforms UAS, USV, UGV.2+ years of sales engineering, customer support, or field support experience.Familiarity with the defense technology ecosystem and unmanned systems applications.Strong ability to articulate product capabilities and engage effectively with customers and partners.Ability t
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