ATS Business Analyst & Exam Officer

Date Posted: 10/07/2026Req ID: 50484Faculty/Division: Vice Provost Strategic Enrolment ManagementDepartment: Accommodated Testing ServiceCampus: St. George Downtown TorontoPosition Number: 00055829 Existing Vacancy: Yes Description: About us: Learning Space Management LSM has a focus on learning space excellence with the mandate of stewardship of the University’s classrooms and testing space, encompassing all aspects including the delivery of academic activities through academic scheduling, classroom design, classroom technology, and accommodated testing. This holistic perspective allows each member of the team to work together, share experiences and better understand how their decisions and deliverables impact other team members and results. In this way, we can leverage opportunities and synergies amongst the team as well as with our broader University partners to better serve instructors and students in support of the University’s teaching mission. Accommodated Testing Services ATS provides a service to the University community by coordinating test and exam accommodations for students with documented disabilities who are registered with Accessibility Services. ATS balances accommodations with academic integrity, ensuring that the University meets its commitment to persons with disabilities while maintaining the integrity of the assessment process - all while providing exceptional service and responding to the changing needs of our community in an exceptionally fast-paced environment. ATS provides this service for every faculty on the St. George Campus, and building supportive, positive relationships with our instructors and campus partners at every level is a huge part of the work that we do. Your opportunity: As an ATS Business Analyst & Exam Officer, your primary responsibilities will be supporting the back end, technical, and business analysis needs of the unit, including: Assessing needs and contributing to the development of business systems; Analyzing service delivery and/or internal processes and recommending improvements; Researching and coordinating appropriate adaptive technology needs for students; Implementing online and remote exam accommodations; Tracking, analyzing, and preparing statistics and data; Providing detailed information on data analysis findings to stakeholders; Serving as a resource on technical projects; Coordinating website updates and maintenance,and independently problem-solving within the scope of the role – escalating problems as required with regard to the many exceptions that come up on a daily basis. Your strong technical skills, critical thinking, and creativity will make you a valuable member of the ATS team. Strong communication, collaboration, and customer service skills will also be essential as you support a wide range of both front end and back end activities during peak periods. Your responsibilities will include: Supporting the back-end, technical, and business analysis needs of the unit, under




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