Date Posted: 10/02/2026 Req ID:50427 Faculty/Division: Faculty of Kinesiology & Physl Ed. Department: Faculty of Kinesiology & Physl Ed Campus: St. George Downtown Toronto Description: Duties and Responsibilities a Building Security and Safety Checks membership cards including student id cards; approves or denies entry to the facility, providing explanation of regulations as required and directs to other areas when appropriate. Permits entry of participants and spectators of events as instructed. Performs walk arounds of the indoor and outdoor facilities to monitor physical activity areas, locker rooms, shower areas, washrooms, stairwells and other public areas; checks for potential safety/security/maintenance problems, for authorized use of activity areas per schedules and generally for user compliance with building and other posted regulations; checks and secures doors as required and/or unlocks doors as specified in standard operating procedures or daily instructions; reports safety/security/maintenance deficiencies to supervisor. When Manager or Assistant Facility Manager is not available, reports emergency safety/security/maintenance to either UofT police or Physical Plant; asks unauthorized users to vacate premises; refers problems and emergencies to supervisor. Performs assigned evacuation and security duties during emergency situations. Completes log report of monitoring rounds, noting deficiencies and problems. Responds appropriately to emergency first aid and safety situations in accordance with standard operating and emergency procedures and completes appropriate injury/incident report. Performs final rounds and lock-up of buildings, according to standard operating procedure; ensures that the facility is cleared of all personnel and users before lock-up. In the absence of supervisors, assumes a lead role in maintaining the general operations of the facility ensuring work flow and appropriate coverage, reporting all action taken to the supervisors. b Customer Service Provides general information at equipment and towel counters and by telephone re: facilities, schedules, memberships, fees, services and activities. Refers inquiries to other relevant program and/or service area as required. As a first responder, proactively stays informed of services and program changes and offerings in order to respond to conflicts or unexpected program cancellations and resolves when possible. Informs the appropriate Manager or program supervisor of the conflict requiring follow up and resolution. Books squash and tennis courts according to standard operating procedures when main office is closed. Issues and receives towels, rags, keys, recreational, fitness, intramural and intercollegiate athletic equipment to/from facility users who present proper identification according to standard operating procedures. Projects a positive professional image of the facility in dress and behavior at all times while on duty. Serves as front-line reception f
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