Role OverviewWe are looking for an experienced Sales Manager to lead and manage the sales team drive revenue growth and develop strategic enterprise accounts The Sales Manager will be responsible for achieving sales targets managing the teams pipeline and performance developing new business opportunities and maintaining strong relationships with key customers and decisionmakers The role requires a strong commercial leader with proven B2B enterprise sales experience preferably within the contact center customer experience telecom technology or system integration industryKey Responsibilities Lead manage and develop the sales team to achieve revenue and business targets Set sales objectives monitor individual and team performance and drive accountability Manage and grow strategic enterprise accounts Identify qualify and develop new business opportunities across target markets Build and maintain strong relationships with Clevel executives and key business stakeholders Lead the full sales cycle from prospecting and qualification through solution positioning proposal negotiation and closing Drive sales pipeline development forecasting and opportunity management Ensure the team achieves assigned sales targets revenue goals and pipeline objectives Conduct regular pipeline reviews sales performance reviews and business reviews with the VP Commercial Coach and mentor sales team members to improve performance sales skills and execution Coordinate closely with Presales Delivery Product and Technical teams to ensure proper solution alignment Monitor market trends competitor activities and customer requirements to identify new opportunities Represent the company professionally in customer meetings events and industry networking activities Ensure high customer satisfaction account retention and longterm business growth Develop and implement sales strategies aligned with the overall commercial objectivesRequirementsRequirementsExperience 812 years of experience in B2B sales enterprise sales or account management Proven experience managing or leading a sales team Strong track record of achieving sales targets and closing large enterprise deals Strong background in selling technology solutions software SaaS telecom CRM cloud or system integration services Strong enterprise customer network and relationships with decisionmakersMandatory Skills Excellent leadership coaching negotiation communication and presentation skills Strong ability to manage complex sales cycles and multiple stakeholders Strong pipeline management forecasting and strategic selling capabilitiesNice to Have Experience in contact center solutions or customer experience solutions highly preferredEducation Bachelors degree in Business Administration Marketing Engineering IT or a related fieldLanguages Fluent English preferredPreferred Background Contact Center Solutions Customer Experience CX Technology System Integrators Telecom Operators CRM SaaS Providers Cloud or Digital Transformation CompaniesKey Skills Sales Leadership Team Management Enterprise Sales Account Management Business Development Contact Center Solutions Customer Experience Solutions Pipeline Management Forecasting Strategic Selling Negotiation Customer Relationship Management Coaching amp Mentoring Performance Management
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