Senior Manager - Compliance Quality Assurance

Visa — PH - Pasay, Philippines - Manila

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About UsVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.Job DescriptionThe Senior Manager, Quality Assurance QA will be primarily responsible for overseeing, developing, delivering, and maintaining Currencycloud’s Quality Assurance QA Methodology and procedures, along with supporting Visa Director of Quality Assurance Compliance with the ongoing development and implementation of Quality Assurance processes monitoring Visa’s financial crime compliance operations. The Senior Manager, QA will Manage and lead a team of 3.  The Senior Manager QA will  also train and mentor the Currencycloud Quality Assurance team as a subject matter expert with deep understanding of Currencycloud’s compliance operations, risks, clients, and systems.·       Lead, Manage and develop a team  located in the Philippines.  ·       Manage and lead the Currency Cloud QA execution timely on a monthly basis.·       Train and mentor the Currencycloud QA team. Ensure effective communication and collaboration between team members across time zones and cultures. Provide regular feedback, coaching, training, and mentorship to the team.·       Own the key QA documents and workbooks, including the QA Methodology, QA Desktop Procedures, Monthly QA Workbook Template, and Monthly QA Results Deck.·       Lead and deliver projects to enhance QA for Currencycloud, such as expanding QA to additional compliance processes, and enhancing sampling




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