When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.Provides pre-analytic services such as client services, patient registration, and order entry, blood collection either at our blood collection stations or at the laboratory front desk. Provides independent office management and ABN generation.Job Description:ESSENTIAL FUNCTIONSPatient AssessmentAlways assures proper patient identification with two identifiers name and date of birth and by comparing labels and wristbands.Always verifies outpatient order accuracyDetermines appropriate collection devicesSelects correct collection tubes to minimize blood volume collectedComplies with defined age specific based standardsTechnical ProceduresDemonstrates competency by collecting patient samples on first attempt 95% of the time.Always adheres to laboratory protocols when performing all specimen collections.Demonstrates proficiency in caring for patients who require special care and treatments.Post Specimen CollectionAssesses patient overall status prior to releasing including proper hemostasis.Follows the triple check policy to ensure order accuracy which includes collector’s initials on each specimen labels.Reports all adverse patient events immediately to supervisor.Delivers all specimens to appropriate area for testingOutpatient ServicesGreets and processes outpatients by adhering to all screening procedures such as always obtaining properly completed order forms and patient demographic information. Additional follow-up inquiries may be necessaryPractices AIDET acknowledge, identify, duration, education, thank you customer service departmental standardAlways greet patients with a warm friendly smile.Consistently opens and closes sites as scheduled and remains available for patients who present at closing.LIS ProficiencyUtilizes LIS effectively for result query, label printing, generating collection lists, generating and faxing patient reports, and
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