When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.The Administrative Assistant will join the Cardiac Device Clinic, at Lahey Clinic in Burlington, MA. This is a full-time opportunity, working Monday through Friday, 8am-4:30pm. Once successfully trained, this role has the opportunity for a hybrid work schedule.The Device Clinic manages and monitors a large population of patients with implantable cardiac devices including pacemakers, ICD, and loop monitors. Management of these devices includes annual in-person appointments as well as remote home monitoring. The Administrative Assistant position is a unique opportunity for an individual looking for patient interaction in the form of ensuring regular scheduled follow-up as well as helping to ensure home monitors are functioning properly. Job Description:Provides administrative support for the department. Involves extensive interaction with diverse populations including the public, visitors, patients and families, and providers.Essential Responsibilities including but not limited to: Answers and screens telephone calls. Takes accurate messages or directs call to appropriate person. Greets and directs patients/families, visitors and staff. Responds to requests in a timely manner and provides clear and accurate information within scope of knowledge and authority. Types and prepares correspondence and documents according to quality standards. Proofreads and edits materials for grammar, punctuation and spelling. Drafts routine correspondence. Compiles and distributes reports and other information as needed.Schedules appointments and meetings and maintains calendars and schedules for assigned staff. Assists in preparation for conferences, seminars and other department sponsored programs or events. Receives, records and prepares related materials and performs other related duties as assigned. Provides positive and effective customer service that suppor
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