At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Location: Durham, NC with multi-site oversight across regional facilities Department: Supply Chain Management – Duke University Health System About Duke Health At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Position Highlights & Scope Based in Durham, NC, the Supply Chain Manager plays a critical leadership role across the Duke University Health System, directly managing Supply Chain Technician Systems Specialists across three regional hospitals and one Raleigh hospital. As our health system continues to grow, the scope of this role has the potential to expand to include operations in Cary and Lake Norman. Occupational Summary This key role will manage and coordinate strategic activities of the hospital Supply Chain Management functions in a proactive manner, including direct oversight of Supply Chain Technician Systems Specialists across multiple hospital locations. The Supply Chain Manager manages and implements Duke University Health System strategies to optimize staffing efficiency levels and produces results in achieving efficiencies in supply distribution, linen distribution, inventory management, supply expense analysis, and cost containment as outlined. Additionally, this leader ensures product quality levels and vendor service levels are met, participates as a member of the Supply Chain leadership team, and represents the department in management and associate forums. The role manages the overall day-to-day operations of Supply Chain Management to promote efficiency and effective patient care, while managing customer communication and supply chain processes to ensure optimal customer service standards are met. Work Performed Team Leadership & Multi-Site Staff Management Manage and mentor Supply Chain Technician Systems Specialists across three regional hospitals and one Raleigh hospital with potential expansion to Cary and Lake Norman. Demonstrate advanced-level knowledge of all Supply Chain Technician Systems Specialist and Supply Chain Associate Levels 1, 2, and Team Lead job functions and responsibilities, serving as a mentor and preceptor to staff. Direct assigned staff in the attainment of performance standards and evaluate performance; oversee hiring, training, coaching, corrective actions, and related personnel actions. Produce high levels of employee satisfaction through cross-training, inter-departmental promotions, ongoing career planning, motivation, and transparent communication—increasing productivity and reducing departmental turnover. Match associate schedules to customer needs using metrics to
