Overview
The Frontier Transformation Framework helps customers become Frontier Firms: organizations where AI and agents operate as part of the business. TokenOps connects the architecture and economics of those systems to the governance expected by enterprise leaders and regulators. Within the Frontier Transformation team, this principal role leads that capability across EMEA's diverse markets and operating environments.
We are seeking a Principal EMEA AI TokenOps Solution Architect to shape strategic opportunities and lead customer architecture, delivery, and regional scale. You will provide principal-level direction for complex AI and cloud transformations, lead executive and technical decisions from workshop through production, and ensure that TokenOps solutions address sovereignty, security, Responsible AI, and economic accountability together.
This role is for an architect who can set direction across customers and delivery teams while remaining credible in detailed solution design. You will combine Azure AI Foundry, agent and RAG patterns, routing, evaluations, observability, FinOps unit economics, data and API integration, and EMEA regulatory requirements to create reusable regional architectures and delivery practices.
Responsibilities
Core Responsibilities
- Shape the most strategic EMEA TokenOps opportunities, aligning executive priorities, regulatory obligations, transformation scope, and measurable customer outcomes.
- Lead architecture workshops and governance forums that resolve complex decisions across business, technology, security, data, risk, and finance stakeholders.
- Set the target Azure AI Foundry architecture for agents, RAG, model access, orchestration, integration, and enterprise operations.
- Guide pilots and prototypes that test the highest-risk assumptions and establish an evidence-based path to production and scale.
- Define model routing and evaluation strategies that balance quality, latency, resilience, cost, explainability, and regulatory expectations.
- Establish TokenOps observability that connects agent and model behavior to tokens, costs, controls, service outcomes, and customer value.
- Use FinOps unit economics to frame architecture tradeoffs, investment choices, operating models, and scale decisions for executive sponsors.
- Direct data, API, identity, network, security, and Responsible AI architecture across complex customer estates and delivery partners.
- Translate GDPR, EU AI Act, sovereignty, data-residency, and market-specific obligations into actionable architecture and delivery controls.
- Provide principal-level technical leadership, design assurance, escalation support, and coaching across EMEA engagements.
- Create reusable EMEA shaping and delivery patterns and feed regional requirements into the global TokenOps product and practice roadmap.
Success in this role looks like
- Strategic EMEA opportunities have an executive-aligned TokenOps outcome, de
