About the RoleWe are looking for a friendly personable and detailoriented CentralReach Administrative Coordinator to join our clients team This role is ideal for someone with handson experience using CentralReach who enjoys working with people maintaining accurate records and supporting the smooth daytoday running of an ABA Applied Behavior Analysis businessThe successful candidate will be comfortable navigating CentralReach independently completing administrative tasks accurately and communicating professionally with families and internal team members Strong English communication skills reliability and attention to detail are essentialRequirementsKey ResponsibilitiesCentralReach Management Navigate CentralReach confidently to complete assigned administrative tasks and maintain accurate client recordsData Accuracy Ensure information is entered correctly records are kept up to date and errors or discrepancies are identified and reported promptlyFamily Communication Communicate with families in a friendly professional and courteous manner providing administrative support as requiredTeam Collaboration Work effectively with colleagues and relevant staff members to support daily operations and ensure information is communicated clearlyWorkflow Management Follow established procedures complete assigned tasks within expected timeframes and maintain consistent followthroughConfidentiality and Privacy Protect sensitive client information and follow all company privacy confidentiality and datahandling proceduresIssue Reporting Escalate unresolved issues system errors or discrepancies to the appropriate supervisor when necessaryAdministrative Support Assist with additional administrative responsibilities as required to support the teams operational needsMinimum RequirementsHandson CentralReach experience is essentialExcellent spoken and written English communication skillsStrong interpersonal skills and the ability to communicate professionally with families and colleaguesExcellent attention to detail and a high level of accuracy when handling data and recordsStrong organisational skills and the ability to manage assigned tasks and follow established workflowsA friendly approachable dependable and professional attitudeAbility to maintain confidentiality when working with sensitive client informationComfortable working independently while knowing when to ask questions or escalate concernsPreferred ExperiencePrevious experience supporting an ABA therapy provider behavioural health organisation or healthcare businessExperience with clinical or client record management healthcare administration or similar documentation processesFamiliarity with administrative workflows involving families clinical teams and client informationWhat Were Looking ForWe are looking for someone who combines practical CentralReach knowledge with excellent people skills The ideal candidate is warm professional dependable and proactive with a genuine commitment to maintaining accurate records and providing a positive experience for families and colleaguesCandidates should be able to explain which CentralReach functions they have used independently and demonstrate a clear understanding of the administrative responsibilities they have handledPlease note Direct CentralReach experience and strong English communication skills are nonnegotiable for this positionImportant DetailsThe clients exact responsibilities working hours reporting structure and training expectations will be confirmed during the finalisation of the role
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