Overview
As a Solution Engineering Manager Cloud & AI Platform, you lead a team of solution engineers who serve as trusted advisors to customers on their journey to adopt frontier artificial intelligence and cloud technologies. You help customers connect business priorities to modern solutions, enabling them to realize tangible value while you build a strong community of technical experts and partners around them.
Role Scope & Impact
In this role, you guide the team to envision and design end to end solutions on the cloud and artificial intelligence platform, orchestrating the right experts, tools, and programs to win technical decisions. You foster a culture of learning, coaching, and care so your team grows their technical and business skills while delivering consistent, high quality customer engagements. You also represent the technology domain in senior level discussions, using your insight into customer needs, partner ecosystems, and market trends to shape global strategies and scale best practices.
At Microsoft, our mission to empower every person and every organization on the planet to achieve more guides how we partner with customers to deliver trusted, impactful solutions. With a growth‑mindset culture, we innovate responsibly and measure success by shared progress, people, teams, and customers. Join us to do meaningful work that changes the world and helps shape what’s next for everyone.
- Contribute to the development and shaping of the technical strategy for HLS solution engineering engagements, collaborating across Azure, Data & AI, Security, Industry Clouds, Hybrid/Edge, and CAIP workloads
- Enable and empower your team to develop deep technical expertise, share insights with internal stakeholders, and serve as respected technology leaders across the organization.
- Act as a trusted advisor by using broad industry, technical, and professional knowledge to assess customer needs, including security, and guide solution decisions.
- Orchestrate team resources and coach the team to maximize the impact of customer engagements through global capacity planning, prioritization, and effective utilization of tools and programs.
- Lead the design and delivery of innovative end to end Microsoft solutions, including complex demonstrations and proof of concept activities, ensuring clear success criteria and next steps for deployment.
- Drive global strategy by identifying technical and business trends, consolidating patterns from customer blockers, and contributing insights that influence offerings and partner models.
- Ensure alignment with Microsoft architectural best practices, including Cloud Adoption Framework, Well-Architected Framework, and responsible AI principles
- Deal Shaping & Technical Win Ownership:
- Act as the escalation point and technical closer for the largest, most strategic, or most ambiguous HLS opportunities
