Assistant Director of Basic Needs Services (Student Services Professional IV) Classificaiton: Student Services Professional IV Department: The Basic Needs department within the Division of the Student Affairs provides comprehensive programs and support to students who experience unforeseen hardships that often result in food, housing, and financial insecurity. Forms of assistance include food support, temporary housing, grant funds, hygiene products, and access to gently worn professional attire. Students are also provided with guidance and referrals to on and off-campus resources. Such support alleviates the distress of meeting one's basic needs while also managing academic, work, and other responsibilities, thus promoting well-being and retention. We seek an exceptional individual to join our team as the Assistant Director of Basic Needs Services (Student Services Professional IV). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness. Sub-Division: Salary Range: $6,320 - $6,994 per month Appointment Type: Time Base: Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM About CSUF: Job Summary: Essential Qualifications: Bachelor's degree or the equivalent from an accredited four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing, and conflict resolution. Four years of professional student services work experience including experience advising students individually and in groups, as well as the analysis and resolution of complex student services problems. A master's degree from an accredited college or university in counseling, clinical psychology, social work, or a job-related field may be substituted for one year of professional experience. A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for two years of professional experience. Thorough knowledge of the policies, procedures, and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices, and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems, and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveal