When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.Provides administrative support to physician practice, clinical staff and patients. Responsible for scheduling, directing inquiries, patient referrals, data entry, medical records support and maintenance, office supplies and daily banking.Job Description:Major ResponsibilitiesUtilizes superior customer service skills to perform daily administrative duties of the practice, including greeting/check-in/check-out, scheduling patients, answering telephones, and taking messages.Collects co-pays and patient balances, verifies insurance eligibility, and updates patient demographics. Meets TOS payments, eligibility, and denial rate performance metrics as assigned by standard work.Posts payment and adjustment transactions, balances daily journal, and closes batches every day.May be asked to prepare and deliver bank deposits in accordance with established policies and procedures.May be asked to mentor and train new staff.Provides patient referrals with physician direction or ensures appropriate referrals have been obtained for required visits in specialty offices.Assigns new patients to a provider and care team to establish a care partnership.Ensures scheduling consistency continuity of care for their assigned care team.Follows all standard work protocols and may be asked to complete order and referral reconciliation.Demonstrates sensitivity to the patient's comfort, confidentiality, and concerns while maintaining a therapeutic environment for the patient and family in accordance with provider and CORE standards.Provides coverage for other Core offices as requested.Requirements:High school graduate or equivalent1-3 years experience in customer service environmentBCLS within 6 months of hireSchedule: 7:30am-4:30pm M-F Pay Range: $17.72 - $26.05The pay range listed for this position is the base hourly wage range the organization reasonably and in go
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