When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.Contributes to Hospital’s mission by taking the lead regarding the administrative support functions of the center/department. This administrative staff position will have an impact on patient satisfaction by providing empathetic, courteous and efficient interactions with patients and families and on financial growth by ensuring the visits are billed accurately and timely. This position will also impact employee satisfaction by ensuring the team operates like that of an employer of choice.Job Description:QUALIFICATIONSEducation Required: High school diploma or equivalent required.Experience Required: Two 2 years medical practice or healthcare administrative support experience.Experience Preferred: A demonstrated ability to leadEMR experienceMedical billing experienceOther Skills/Knowledge Required: Strong computer skills, including simple word processing, spreadsheets anddatabase usage; good typing skills with accuracy and attention to detail.For safety and quality reasons, must be able to read, write and communicate effectively in English with patients, visitors and fellow members of the team.The ability to work autonomously with minimal supervision and direction.JOB FUNCTIONS As part of the outpatient setting team, this position functions in the dual capacity of:Lead: Oversees administrative operations, assigning functions to optimize efficiency, ensuring staff are operating within their job expectations. Works collaboratively with the manager/supervisor in the planning and implementing of operations and performance improvement initiatives for the areas of responsibility. Represents the administrative processes in departmental projects.In the absence of the manager/supervisor, the Lead will assume the supervisory role of the administrative staff and make decisions that will impact administrative operations to facilitate cli
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