Sr. Manager, Consumer Platforms & Digital Experiences CEMEA

Visa — AE - Dubai, United Arab Emirates

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About UsVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.Job DescriptionThe Senior Manager, Consumer Platforms & Digital Experiences will be responsible for the delivery, governance, and continuous enhancement of Visa's consumer-facing platforms. Working across Product, Technology, Design, Marketing, Risk, Compliance, Legal, issuers, and strategic partners, the role will lead regional platform transformation initiatives, partner integrations, customer experience enhancements, platform migrations, and go-to-market execution. The incumbent will also drive roadmap prioritization, launch readiness, operational excellence, and the development of best-in-class customer journeys that improve adoption, engagement, and overall cardholder experience.All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools e.g. ChatGPT, Microsoft Copilot, Claude etc. to support everyday work.Key Responsibilities: Working closely with Regional Product teams, Sub-Regional stakeholders, Technology teams, Design and UX functions, Marketing, Risk, Compliance, Legal, and external partners, the Senior Manager will:Lead end-to-end delivery of strategic consumer platform initiatives, including migration of cardholders from legacy ecosystems to next-generation Visa platforms.Drive program governance, executive reporting, risk management, issue escalation, and stakeholder alignment across markets, partners, and inte




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