Vice President, Supply Chain Operations

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Reports To Chief Supply Chain Officer, Enterprise Supply Chain Position Summary The Vice President, Supply Chain Operations serves as the executive leader responsible for the operational execution of supply chain services across Duke University Health System DUHS. This role leads an integrated operating model encompassing hospital operations, ambulatory operations, Duke University Hospital DUH operations, regional health network hospitals, inventory management, supply chain technology, ERP and procurement operations, purchasing, customer service, and master data management. The Vice President ensures supply chain functions operate as a unified enterprise platform that supports patient care, service reliability, operational readiness, business continuity, inventory integrity, and customer satisfaction. This executive translates enterprise supply chain strategy into reliable daily execution through disciplined operating processes, performance management, operational readiness planning, and cross-functional collaboration. Key Responsibilities Enterprise Supply Chain Operations Leadership Direct the DUHS Supply Chain Operations model and ensure alignment across all operational supply chain functions. Establish clear governance, accountability, escalation pathways, and service ownership across operational teams. Lead enterprise-wide operational planning and service delivery activities. Ensure operational issues, resource constraints, and service risks are identified, escalated, and resolved appropriately. Promote a culture of accountability, collaboration, continuous improvement, and customer-focused service. Service Reliability and Patient Care Support Ensure uninterrupted supply chain support for hospitals, ambulatory locations, procedural areas, and ancillary clinical services. Drive reliable product availability and service responsiveness throughout the health system. Lead enterprise service recovery efforts during significant supply chain disruptions. Establish sustainable solutions to recurring operational issues through root-cause analysis and corrective action planning. Regional Health Network Hospital Operations Provide executive oversight for supply chain operations supporting regional health network hospitals. Ensure alignment with enterprise standards while addressing site-specific operational needs. Coordinate cross-functional support for inventory, procurement, customer service, technology, and operational readiness initiatives. Support proactive identification and mitigation of operational risks. Inventory Management and Supply Chain Technology Oversee inventory management practices, logistics operations, inventory controls, and replenishment systems. Ensure inventory accuracy through cycle countin




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