About Us At InterContinental Hotels Resorts our role is to put the glamour into international travel That is where you come in When you are part of the InterContinental Hotels Resorts brand you are more than just a job title At InterContinental Hotels Resorts we look for people who are charming confident and internationallyminded people who know what it takes to exceed guest expectations Join us as a Sales Secretary You will have ambition talent and obviously some key skills Because for this vital role were looking for someone who has Sense of hospitality has prior work experience in hotel operational departments has proven track record successful administration has the ability to handle guest complaints with a smile has great interpersonal skills Your day to day Maintain general filing systems Answer incoming telephone calls and either transfer redirect or take a message Prepare files reports correspondence and other relevant business documentation Handle general enquiries Arrange appointments and meetings Take dictation of correspondence as required Open and sort mail Maintain confidentiality at all times on all matters Demonstrate essential overall knowledge of the organization Understand the responsibilities of other units and departments and cooperate with them Access and use work processing computer packages and keep up to date with enhancements to latest upgrades Demonstrate Awareness of Brand Standards policies and procedures and ensure all procedures are conducted safely and within its guidelines Be aware of duty of care and adhere to occupational health and safety legislation policies and procedures Be familiar with property safety first aid and fire and emergency procedures and operate equipment safely and sensibly Initiate action to correct a hazardous situation and notify supervisors of potential dangers Log security incidents and accidents in accordance with hotel requirements Maintain the strictest confidentiality at all times on all matters
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