Branch Member Consultant

Use your sales and customer service skills to make a real difference through meaningful needs-based conversationsAbout the RoleAs a Branch Member Consultant at HCF, you'll be the face of Australia's largest Not-For-Profit Health Fund, helping our members make informed healthcare choices that genuinely make a difference. Through meaningful conversations and a needs-based approach to selling, you’ll build genuine relationships, understand what matters most to our members and recommend tailored health insurance solutions that suit their needs. You’ll be part of a supportive, collaborative team where you can grow your sales and customer service skills, achieve your goals and make a real impact on members lives.Fluency in Mandarin and / or Cantonese is highly regarded, enabling you to confidently engage with and support members from diverse cultural backgrounds.Location & HoursThis full time position is based in our HCF Doncaster Branch.You will also be required to work 1 - 2 Saturday's per month from 10am - 2pm, with additional pay provided for these shifts.FlexibilityWe offer one Family & Friends day and 3 additional flexible leave days each year, giving you more freedom to recharge, manage personal commitments, and maintain a healthy work-life balance.TrainingWe’ll set you up for success from day one! You’ll receive one week of training at our Sydney CBD Head Office commencing 30th November, with all required travel and accommodation costs covered by HCF. You’ll also receive ongoing coaching and support to help you build confidence, develop your skills and thrive in your new role.Key ResponsibilitiesUse needs-based selling techniques to recommend tailored health, life and other insurance solutions.Build genuine relationships with new and existing members, understanding their individual needs and priorities.Deliver exceptional face-to-face service, creating positive and memorable member experiences.Identify sales opportunities and work

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