Use your sales and customer service expertise to make a real difference through meaningful member conversationsAbout the RoleAs a Branch Member Consultant at HCF, you'll be the face of Australia's largest Not-For-Profit Health Fund! Your personal touch will help guide our members in making informed healthcare choices.Location & HoursThis full-time position is based in our HCF Hornsby Branch.You will also be required to work 1 - 2 Saturday's per month from 9am - 12pm, with additional pay provided for these shifts.FlexibilityWe offer one Family & Friends day and 3 additional flexible leave days each year, giving you more freedom to recharge, manage personal commitments, and maintain a healthy work-life balance.TrainingPlease note there will be one week of training in our Head Office in Sydney CBD 30th November. This training has been designed to help support you and your transition into this role. You will also be provided with consistent, ongoing coaching and support to help you succeed and build confidence.Key ResponsibilitiesEmbrace face-to-face and telephone needs-based selling, highlighting our diverse range of health, life, and other insurance products. This may also include opportunities to broaden your business development skills outside of the HCF branch and in your local community.Ensure resolutions to our members’ problems that go beyond expectations.Maintain the accuracy of our membership information in accordance with organisational policies and procedures.About youPossess a keen drive to make a difference in members' lives, with experience in needs-based sellingProven background in customer service environments, with the ability to build rapport quickly and confidently.Quick to grasp complex computer systems.Thrives in a collaborative team environment.Adaptable to evolving work practices and needs.About HCF At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health
Visit
Careersaas to find millions of new and unfilled roles, including thousands of remote and hybrid positions.
