Overview
The Senior Technology Strategist leads global, cross-functional teams to develop and execute technology strategies for some of Microsoft’s largest and most complex customers. This role combines deep industry expertise, knowledge of Microsoft’s product and solution portfolio, and trusted executive relationships to identify customer needs, manage account risks, create demand, and accelerate business transformation.Serving as the voice of the customer and an internal advocate, the Technology Strategist aligns Microsoft, partner, and customer teams around long-term business outcomes. The role shapes account plans and technology roadmaps, identifies opportunities to increase adoption and consumption, and demonstrates how Microsoft technologies and services can address future business needs better than competing alternatives.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Customer and Industry Insights
Synthesize business, customer, competitor, and industry insights, drawing on global best practices, case studies, and team expertise to support forecasting, account management, and subsidiary planning.Bring alternative perspectives that help customers adapt their strategies, plans, business models, and solutions.
Orchestrate global teams to gather information, assess performance indicators, and identify risks within customer accounts.
Apply deep industry expertise to identify relevant Industry Sales Kits, partners, market trends, growth opportunities, and barriers.
Work with customers and partners to develop innovative solutions and integrate Microsoft technology into new areas of their business.
Differentiated Value Proposition
Act as a technology mentor and trusted advisor to customer leaders, including technical and business decision-makers at the CXO level.Build relationships beyond the core customer team, align Microsoft capabilities to customer priorities, and challenge customer thinking with innovative ideas.
Lead business transformation through digital technologies by connecting customer strategy, industry context, and Microsoft capabilities to measurable outcomes.
Engage corporate, cross-industry, and partner resources to accelerate transformation and capture customer wins for broader reuse.
Articulate how Microsoft technologies and services can support long-term growth and meet future business needs better than competing alternatives.
Education and Thought Leadership
Create enablement plans for large, high-stakes customers using existing and emerging readiness resources.Drive customer skilling initiatives with account executives and Enterprise Skills Initiative teams.
Motiva
