n POSITION SUMMARY n Meeting Special Events Coordinator n Meet group coordinatororganizer prior to functions make introductions and ensure that all arrangements are agreeable Read and analyze banquet event order in order to gather guest information determine proper set up timeline specific guest needs buffets action stations etc Respond to and try to fulfill any special banquet event arrangements Follow up on special banquet event arrangements to ensure compliance Perform general office duties to support MSE Managers Prepare event related documents in the planning process Gather materials and assemble information packages for Managers as needed for clients Respond to clients via telephone email or in person on behalf of MSE Manager in their absencen The ideal candidate will haven n College degree or business school trainingn Familiarity with preparing statistical reportsn Previous experience in hospitality industry preferably a 5 star hoteln Two years administrative experience with at least 1 year of job related work experiencen Clear and pleasant communication in English written verbaln Able to work autonomously as well as in a groupn Highly demanding work environment which may include weekends public holidays or longer daysn Ability to compute basic mathematical calculationsn Previous customer service experiencen Thorough operation of all Microsoft Office programsn n n Meet group coordinatorhostess prior to functions make introductions and ensure that all arrangements are agreeable Read and analyze banquet event order in order to gather guest information determine proper set up timeline specific guest needs buffets action stations etc Respond to and try to fulfill any special banquet event arrangements Follow up on special banquet event arrangements to ensure compliancen n Follow all company and safety and security policies and procedures report accidents injuries and unsafe work conditions to manager and complete safety training and certifications Ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information and protect company assets Welcome and acknowledge all guests according to company standards anticipate and address guests service needs and thank guests with genuine appreciation Speak with others using clear and professional language and answer telephones using appropriate etiquette Develop and maintain positive working relationships with others and support team to reach common goals Ensure adherence to quality expectations and standards Read and visually verify information in a variety of formats eg small print Visually inspect tools equipment or machines eg to identify defects Stand sit or walk for an extended period of time or for an entire work shift Move lift carry push pull and place objects weighing less than or equal to 35 pounds without assistance Move through narrow confined or elevated spaces Move over sloping uneven or slippery surfaces as well as up and down stairs andor service ramps Reach overhead and below the knees including bending twisting pulling and stooping Perform other reasonable job duties as requested by Supervisorsnnn nn At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebratedOur greatest strength lies in the rich blend of culture talent and experiences of our associates We are committed to nondiscrimination on any protected basis including disability veteran status or other basis protected by applicable law
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