Junior Butler InRoom Dining WaiterWaitress nComing soon to the heart of MayfairThe St Regis Londonmarks the brands prestigious debut in the United Kingdom This is a destination where history and modernity meet where the energy of the city is palpable and where every arrival feels personal With signature butler service refined interiors by Richmond International and an unmatched Bond Street address The St Regis London embodies Live Exquisitea celebration of Londons pioneering and glamorous lifestyle for the Luminaries of the worldnAs Junior Butler InRoom Dining WaiterWaitress you will support the Butler team in delivering exceptional and personalised guest experiences throughout the guest journey With a strong focus on attention to detail and guest engagement you will assist in ensuring all service elements are seamlessly executed creating memorable moments and exceeding expectations in a luxury hospitality environmentn Key Responsibilities nn Provide personalised support to guests including delivering amenities such as tea coffee and inroom requestsn Assist in preparing for guest arrivals including VIP rooms and personalised preferencesn Support prearrival communication including preparing guest notes and emailsn Coordinate with Front Office to escort and welcome guests including early arrivals and VIPsn Ensure all guest rooms meet the highest standards and align with guest preferences prior to arrivaln Maintain accurate guest preference records and update internal systems accordinglyn Assist with Butler service touchpoints including inroom arrangements and special requestsn Coordinate with Housekeeping Engineering and Guest Services to fulfil guest requests efficientlyn Manage and follow up on guest laundry requests ensuring timely collection and returnn Be present during key guest interaction points to anticipate needs and provide supportn Maintain clear communication with the Butler team and other departments throughout shiftsn Uphold StRegis brand standards service rituals and confidentiality at all timesn Ensure all tasks are carried out in line with company policies health safety standards and proceduresnn Core Competencies nWe are seeking a highly motivated and servicefocused individual with a passion for luxury hospitality You will bring enthusiasm attention to detail and a genuine desire to learn and grow within the Butler Programme You should havenn A genuine passion for luxury hospitality and delivering personalised anticipatory Butler servicen Strong attention to detail with a meticulous and proactive approach to guest preferencesn Excellent interpersonal and communication skills with the ability to engage confidently and warmly with guestsn A high level of emotional intelligence with the ability to anticipate needs and respond with discretion and caren Strong organisational skills with the ability to prioritise tasks effectivelyn A collaborative mindset working seamlessly with colleagues across departmentsn Impeccable personal presentation reflecting the refinement of the StRegis brandn Integrity discretion and respect for guest privacy at all timesnn Core Competencies nWe are seeking a refined and servicedriven individual who embodies elegance intuition and attention to detail You will demonstrate a natural ability to connect with guests and deliver truly personalised service You should havenn Previous experience in butler service ideally within a luxury environmentn A passion for personalised anticipatory servicen Excellent interpersonal and communication skillsn Strong attention to detail and a proactive mindsetn Ability to work in a fastpaced highstandards environmentn Confidence in handling guest requests with professionalism and discretionn A collaborative approach and ability to work across multiple departmentsn Professional presentation and a commitment to excellencennAtThe St Regis London our Hosts are the heartbeat of our legacy of exceptional service In honour of your dedication we offer a curated collection of benefits designed to support and elevate your journey with usn Financial Rewards nn Competitive salary designed to recognise excellencen Enhanced pensionn Life assurancen Company sick payn Additional holiday allowancen Access to BenefitHubs exclusive retail wellness and travel privilegesn Friends Family preferred rates at Marriott hotels worldwidenn Career Development nn Clear pathway for internal promotions and transfersn Crossdepartment training to refine your craft and broaden your expertisen Expertled development programmesn Continuous learning through structured programmesn Premium elearning platform accessn Be part of an exclusive preopening experience shaping the future of the propertynn Wellbeing Support nn Private Medical Insurancen Employee Assistance Programmen Complimentary meals on duty crafted with care and served in our staff restaurant featuring wholesome quality cuisinen Food Beverage discounts across Marriott propertiesn Yearround wellbeing initiatives and w
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